Fantastic experience, very helpful and informative. Always available for questions . Second time I’ve used paws on route . Great people. Thanks again Dacia, great team.
Recommend Dacia and her team to anyone who needs pet transportation

Highly recommend Paws en route!! They made my move from Toronto to Scotland SO much easier! My cat and dog had a great trip and are so happy to be here 🙂

My two favourite pet pals, Alvie and Toby, are now home safe and sound. Thanks Paws en route. Special thanks to Gillian. You were instrumental in making their long trip home happen including introducing me to Andrea and  Sandra. Couldn't have asked for anyone better to look after my two until they reached home.

Would give 100 stars if I could! Relocated my pup from Canada to Romania. I knew this would be way too much work to handle on my own. I called multiple pet relocation services but the moment o spoke to Mona, I knew she knew her stuff. So knowledgeable, patient, available, and truly an advocate for me and my dog when it came to vet appointments and the appointment with the CFIA. She even helped me navigate a heat embargo with one airline and switched me to another. There was an extra fee to switch airlines but it was well worth it to get my girl here safely and quickly. The driver, Paul, who got my dog was excellent, called me and texted me the whole way through. And finally, Michael, who received my dog in Europe was fantastic. So so good with her and kept me at ease. This is a terrific service and saved me months of headache. Highly recommend paws en route and their fabulous team!!!!

I could not be happier with Paws en route. They provided the absolute best service even though Air Canada was majorly delayed Mona did everything in her power to move my dog to a new flight.She was very attentive, sorted and confident and I did not have a single issue the whole way.I’m grateful for their service and highly recommend.

We used Paws on Route back in September 2025 to successfully relocate Arnold, our senior Great Dane, from Canada to Italy. Mona made this (very) stressful process seamless and provided us with support at every step. She was very responsive, made sure that all the paperwork was in order and booked my mandatory CFIA appointment. Thanks to Mona, Arnold is enjoying the dolce vita !

This company is beyond Fantastic! Our family was moving on very short notice from one corner of the country to the other. We assumed that Gruber (our family pet) flying with us was a forgone conclusion, it was not. An airline our tickets were with for a portion of the trip would not ship Gruber due to his breed.A friend of ours mentioned Paws en Route to us. On extremely short notice (24 hours) Paws en Route lined up flights for Gruber, places for Gruber to board at multiple cities, drivers to do airport pick up and drops off of Gruber. On top of all of this had to deal with a 24 hour weather delay on the last leg seamlessly.I did not know this company existed two weeks ago. I do not know what we would have done without them.

It is the second time in a row that I have used Paws en Route's services for my little Lily's travel to South Africa. Anybody who knows how difficult it is to navigate the complex and demanding South African pet export system will appreciate the praise I have for Paws en Route. Alexandra was an incredibly patient and efficient broker during the entire process. Sending an animal by cargo is never a light decision, but I felt confident that Lily was in good hands with the Paws and Route team. Lily and I highly recommend this company.

I moved my pup from Canada to the UK and initially tried to sort through the mountain of bureaucracy myself… only to give up. I got quotes from all kinds of companies and Paws En Route was competitive price wise and the only service I found that would manage the dog’s trip in both countries. Fantastic.Mona was the agent I worked with and she was brilliant. Responsive at a moment’s notice. Catching problems before they were actual problems, troubleshooting with me — and quite frankly, calming my nerves about what I was worried would be a very difficult trip. With her it was a breeze. Could not have done it without you, Mona. THANK YOU!

We moved to Belgium and bringing Mungo was without a doubt the part we were most stressed about.  However, Mona and the Paws en route team did an absolutely fantastic job at every step. Always available, she walked us through the bureaucracy and was never bothered by the many questions I threw at her.  Although she never actually said it, it is clear that she understands how unhinged dog owners can be about their dogs and was reassuring throughout the entire process.What was most impressive is how quickly she was able to adapt to changing circumstances.  With a heat warning looming for Toronto, she got Mungo out a day earlier than scheduled and set it up so that he was kenneled and taken care of at the Brussels airport until we caught up with him.Everything went down the way she said it would, and he clearly enjoyed the trip - that's him in the Brussels Airport kennel playing with the staff.All that to say, I would recommend their service without hesitation and we will be using it when we come back to Canada.

ALL 5 STARS FROM ME 🤩! Paws En Route is one of the best pet services in Canada along with international travels. Paws En Route commitment and passion towards pet care and transportation is outstanding.Paws En Route worked closely with me in helping me relocating my pet from Toronto, Canada to Dubai, UAE.My agents Alexandra and Mona worked extremely hard to complete the process of legal documentation and custom crate needed for my pet.Alexandra literally worked day and night in helping booking air tickets for my pet, CFIA appointment, and export permits. Alexandra guided me through every document ensuring all the documents match.  Alexandra was available via email and phone 24/7. She even worked with me till 1 AM to ensure that my pet travels safe and sound. She has allowed me to call her as early as 7 am to help me.  Alexandra truly went above and beyond for my pet and consider him as a family member.Alexandra went back and forth with my me and pet transportation agency in Dubai to assure all paper work was completed...

I can’t say enough amazing things about Paws En Route! Moving to the Caribbean was a huge challenge in and of itself, and the stress of figuring out how to bring my German Shepherd, Bailey, felt overwhelming—especially since pets couldn’t fly in the cargo hold from Canada due to freezing temperatures at the time.But thanks to Paws En Route, what seemed impossible became a reality—and in just six days! I’m incredibly grateful to Michelle for her quick responses and for pulling together the team, including Teri, to make it all happen. They worked tirelessly to ensure Bailey made it to Grenada exactly when we needed her there, and I couldn’t have asked for better service.From handling most of the relocation paperwork to providing a clear checklist of what I needed, they went above and beyond to make sure Bailey was comfortable and safe every step of the way. I was blown away by their dedication and care.If you’re in Canada and need to travel with your pet—whether it’s across the country or around the world—Paws En Route is the way to go! I’ll absolutely be relying on them again when we head back to Canada. Highly, highly recommend!

I moved my pup from Canada to the UK and initially tried to sort through the mountain of bureaucracy myself… only to give up. I got quotes from all kinds of companies and Paws En Route was competitive price wise and the only service I found that would manage the dog’s trip in both countries. Fantastic. Mona was the agent I worked with and she was brilliant. Responsive at a moment’s notice. Catching problems before they were actual problems, troubleshooting with me — and quite frankly, calming my nerves about what I was worried would be a very difficult trip. With her it was a breeze. Could not have done it without you, Mona. THANK YOU!

I want to express my deepest gratitude to Paws en route for their exceptional help in reuniting me with my beloved German Shepherd, Bowzer. They went above and beyond, ensuring that every detail was taken care of, even going beyond their responsibilities to make sure everything was in order. A special shoutout to Mona for her outstanding care and understanding throughout the process. Thank you, Paws en route, for your dedication and compassion!

We recently relocated from Canada to the UK and I was very anxious about transporting my cat Smudge. The process seemed very complex so I decided to work with Paws en route and I’m so glad that I did! Mona explained every step clearly, guided me through all the necessary paperwork and was quick to respond to any questions I had. From start to finish, the service was excellent and my precious Smudge had a smooth and problem free journey to the UK. Thank you to Mona and the Paws en route team!