Why Paws en route

We are a pet travel, relocation and logistics company built around a simple idea: put pets first, always. By combining thoughtful planning, experienced professionals, and a global network of trusted partners, we make complex pet travel feel calm, coordinated, and stress-free for pet parents. Our mission is to deliver safe, thoughtful, and stress-free pet travel experiences by operating to a higher standard—one built on reliability, experience, safety, and trust.

The R.E.S.T. Assured™ Operating Standard

‍R.E.S.T. Assured™ is Paws en route’s pet transportation solution and operating standard. It defines how we operate—not just what we offer—and ensures every journey meets the expectations of today’s pet parents.

R.E.S.T. Assured™ stands for:

Our technology, people, and processes are designed around preparedness and proactive planning, ensuring dependable outcomes and fewer unknowns.

Every journey is handled by caring, qualified, and thoroughly vetted pet travelprofessionals who understand both[DR1] the welfare and theemotional needs of pet parents and their fur kids.

The physical and emotional wellbeing of pets is always our top priority. Safety is embedded into every decision, handoff, and process while pets are in our care.

We operate under a guardianship model, treating pets as part of the Paws enroute family and handling them with respect, compassion, and integrity at every stage.

R.E.S.T. Assured™ isn’t a promise—it’s the standard behind every journey we manage.

A Specialist-First Approach to Pet Travel

‍Unlike general relocation companies or “one-size-fits-all” providers, Paws en route is built specifically for both international pet travel and pet relocation within Canada. We don’t try to do everything ourselves or minimize the complexity of pet travel through standard checklists which ultimately exposes pets to risks. Instead, we curate best-in-class specialists for each part of the journey—crates, boarding/hotels, customs agents, and ground transport—so pets receive the highest level of care expert care at every step.

For the human side of relocation, we collaborate with trusted partners such as Atlas Canada for family relocation, ensuring both pets and people are supported by specialists in their respective fields. This approach allows us to deliver better outcomes without compromise.

Compassion, Certified and Trusted Globally
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‍Paws en route is built by pet parents. We understand the responsibility that comes with caring for someone’s pet and approach every journey with genuine compassion and attention to detail.

That care is reinforced by a strong global foundation. Through our network of 450 vetted agents across 90 countries, we’ve developed long-standing relationships that allow us to deliver a consistent level of service worldwide—no matter the destination.

Our team is highly qualified for pet travel and relocation with IATA and IPATA certifications. This recognized by the major airlines who partner with Paws en route to deliver pet travel.

This combination of heart, qualifications, partnerships and infrastructure is why our clients trust us and why our reviews reflect the experiences we aim to deliver every day.

Leadership Continued...

Team bios

Explore the dedicated professionals who drive the success of Paws en Route

Dacia Rohlehr is the founder and CEO of Paws en route, a company dedicated to providing safe and reliable pet transportation services. With over 20 years of experience in consulting and corporate finance, Dacia has worked with major firms like PwC, IBM, and Deloitte. She also co-founded and successfully ran a management consulting firm that was featured in the Profit 500 list of Canada’s fastest-growing companies.

Her journey into the pet transportation industry was inspired by a personal tragedy when she struggled to find transportation for her ill dog, Liam, who needed urgent veterinary care. This experience motivated her to create Paws en route in 2017, ensuring that other pet parents would never face the same challenges.

Dacia has been a pet parent for over 30 years, which fuels her passion for ensuring the safety and comfort of pets during transport. Under her leadership, Paws en route has expanded its services and launched Canada's first pet transportation app.

The company continues to grow, with operations now extending to major cities like Toronto, Calgary, Vancouver, and Montreal.

Dacia is also known for her adventurous spirit, being a water skier and marathon runner, and she brings this same drive and energy to her business endeavors.

Dacia Rohlehr

Brian MacDonald

Brian MacDonald is the Chief Technology Officer (CTO) at Paws en route, where he brings over 30 years of experience in the Information Technology industry. His extensive background includes roles in development, IT architecture, project management, and personnel management. Brian's expertise is particularly strong in mobile application development and implementing IT best practices, which have been instrumental in driving the technological advancements at Paws en route.

In his role as CTO, Brian oversees the technological infrastructure that supports Paws en route’s mission to provide reliable and safe pet transportation services. His contributions are critical in maintaining the efficiency and security of the company’s operations, ensuring that Paws en route remains at the forefront of the pet transportation industry.

Under his leadership, the company has successfully integrated technology into its operations, including the development of a user-friendly mobile app that streamlines the booking process for customers. Brian's work reflects his commitment to leveraging technology to enhance customer experience and ensure the safety and well-being of pets during transport.

Pet Stories

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